Frequently Asked Questions (FAQs)

Welcome to our FAQ page! We've compiled a list of commonly asked questions to provide you with quick and easy answers. Whether you're seeking information about our products, services, or policies, you're likely to find what you need right here. If you can't locate the answer you're looking for, don't hesitate to get in touch with us. Our dedicated support team is ready to assist you and address any inquiries you might have. Your satisfaction is our priority, and we're here to ensure you have a seamless experience with us.

How long does it take to process and ship an order?

Order processing usually takes 2-4 business days. Once your order is processed, the shipping time can vary between 8 to 18 business days, depending on your location and chosen shipping method.

Can I track my order ?

Yes, absolutely! Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

Do you ship to PO boxes ?

We apologize, but currently, we do not offer shipping to PO boxes. Please provide a physical address for your order delivery.

What payment methods are accepted ?

We accept a variety of payment methods, including major credit cards and Stripe. You can select your preferred payment option during the checkout process.

What if my order arrives damaged or with issues ?

In the rare event that your order arrives damaged or with issues, please contact us via contact@fashionlexy.com within 48 hours of receiving the package. We'll work with you to address the problem and find a suitable solution.